Frequently Asked Questions

Buying literally fake reviews from unrelated accounts breaks Australia consumer law and Google's policies. Buy Reviews avoids that risk by requesting reviews only from your own real, verified customers, so every review reflects a genuine experience.

No. We never use fake accounts, bots, or unrelated reviewers. Every review request goes out to a real customer from your own data, and they write the review themselves in their own words.

Google flags patterns like sudden review spikes, generic language, unrelated accounts with no purchase history, and reviewer overlap across unrelated businesses. Because our reviews come from real customers with a genuine transaction history, they don't trigger these red flags.

Genuine reviews from real customers rarely get removed, since they reflect an actual experience with your business. If a customer's review is ever taken down, we can request another customer from your list, at no extra pressure on you.

Most review sellers post reviews from anonymous, paid accounts unrelated to your business. We only contact your own real customers and ask them, honestly, to share feedback about the service they actually received.

Yes, we need basic contact details (name and email or phone) from customers who have genuinely used your business. We use this data only to request a review and handle it securely — see our Privacy Policy for full details.

Yes, and that's completely normal. We ask respectfully and follow up once, but we never pressure a customer or fabricate a review if they choose not to participate.

Most campaigns show steady review growth within two to four weeks, depending on how many customers respond. Because real people are writing at their own pace, timing isn't instant like a bulk-order service.

Genuine, ongoing reviews are one of the strongest local SEO signals Google uses for Business Profiles. Since our reviews come from real customers over time, they build the kind of sustained trust signal Google rewards.

Because every review comes from a real customer describing a real experience, there's no manipulation for Google to penalise. The risk that comes with fake-review sellers simply doesn't apply to our process.